No win, no fee* Carter Capner Law: Insurance Payout + TPD Claims For:
Quick links

Explore

Case Results Real wins & settlements Calculators Estimate & compare outcomes No Win, No Fee Pricing & terms Resources Guides & tools

Firm

About Who we are People Meet the team Blog Insights & updates News Firm announcements LawSpace Client portal
Email Contact

About Carter Capner Law

Turning setbacks into fair compensation.

For more than 80 years, we've guided Queenslanders through life-changing moments with clarity, fairness, and genuine care - every step of the way.

Start your free claim check
80+
Years of experience
QLD‑wide
Service
97%
Success rate*
No Win. No Fee.
Conditions apply*
*Success rate measured over the last 24 months. See No Win. No Fee. policy for conditions.

Our Story

Eight decades of fighting for Queenslanders

Since 1944, we've stood alongside injured Queenslanders, helping them navigate complex legal challenges and secure the compensation they deserve.

CCL

Born in post-war Brisbane, Carter Capner Law was founded on a simple belief – that every Queenslander deserves access to justice, no matter their circumstance.

Over the decades, we’ve grown with the state we serve, evolving through legislative change and shifting community needs while staying true to our purpose. We’ve seen how a single injury can upend a life – impacting families, work, and wellbeing – and that insight drives everything we do.

By focusing exclusively on personal injury law, we’ve built deep expertise across motor vehicle accidents, workplace injuries, public liability, and medical negligence.

Today, our firm unites more than eight decades of experience with modern legal systems and technology, delivering outcomes that are both fair and life-changing for our clients.

Our Approach

Your Path to Justice

Our clear, four-step approach guides you from first contact to final resolution - with expert support, open communication, and confidence at every stage.

Free Consultation

A no-obligation discussion to understand your circumstances, explain your rights, and outline the next steps in your claim.

Investigation

We gather evidence, consult with experts, and analyse every detail to establish liability and strengthen your case.

Negotiation

We engage strategically with insurers to achieve fair, evidence-based settlements that reflect the true value of your claim.

Resolution

Whether through negotiation or court, we pursue the best result for you - with continued guidance and care even after your claim concludes.

Our Expertise

Experts in Compensation Claims

Backed by more than 80 years of experience, our firm helps Queenslanders navigate complex compensation claims — from motor and workplace matters to public and medical-related incidents.

Motor Vehicle Claims

We assist Queensland drivers, riders, and pedestrians through the CTP claim process following road accidents. Our team manages every stage – from liability and evidence gathering to valuation and insurer negotiations – ensuring you’re informed at every step.

What we cover

  • Insurer notifications, PIPA compliance, and claim lodgement.
  • Independent medical assessments and impairment reports.
  • Rehabilitation coordination, income loss modelling, and settlement strategy.

Typical compensation includes

  • Treatment and rehabilitation costs (past and future).
  • Lost income and reduced earning capacity.
  • General damages, care, and support expenses.

Explore Motor Vehicle Claims

Workplace Compensation Claims

We guide injured workers through Queensland’s WorkCover process, from statutory benefits to potential common law entitlements where employer fault is involved. You’ll receive clear advice on eligibility, time limits, and return-to-work options.

What we cover

  • Manual handling, slips and falls, machinery and vehicle incidents.
  • Repetitive strain injuries, psychological conditions, and work-related illness.
  • Independent medical examinations, suitable duties, and dispute resolution.

Typical entitlements include

  • Weekly income support and medical expenses.
  • Lump-sum impairment assessments (where applicable).
  • Further compensation if employer negligence is proven.

Explore Workplace Claims

Travel Compensation Claims

We assist Queensland travellers who experience accidents or illness while abroad or on organised tours. Our team helps you pursue compensation under Australian consumer and travel laws, ensuring your rights are protected when incidents occur outside the state or overseas.

What we cover

  • Injuries or incidents on cruises, package tours, or during transit.
  • Accidents linked to accommodation, transfers, or excursions.
  • Claims involving overseas travel agents or Australian tour operators.

Typical entitlements include

  • Medical and rehabilitation costs incurred overseas or after return.
  • Lost income and related expenses caused by travel disruption.
  • Compensation for pain, suffering, and loss of enjoyment (where applicable).

Explore Travel Claims

Medical Treatment Claims

We assist clients whose medical care or treatment outcomes require review under Queensland’s compensation framework. Our team works with independent medical specialists to identify what went wrong and to quantify the impact with accuracy and sensitivity.

What we cover

  • Misdiagnosis, delayed diagnosis, or failure to refer appropriately.
  • Surgical and procedural complications, birth-related injuries, or emergency care issues.
  • Medication errors, record-keeping failures, or lack of informed consent.

Typical entitlements include

  • Medical, rehabilitation, and care-related expenses.
  • Loss of income or future earning capacity.
  • Support for lifestyle adjustments and home modifications.

Explore Medical Treatment Claims

Public Place & Property Claims

We assist Queenslanders who experience incidents in public or private spaces where safety standards may not have been met. Our team gathers the right evidence early and works to ensure your entitlements are properly assessed under Queensland’s compensation framework.

What we cover

  • Slips, trips, and falls in retail, rental, or community areas.
  • Hazards in common property, car parks, and public walkways.
  • Incidents involving poorly maintained surfaces or animals.

Typical entitlements include

  • Medical and rehabilitation expenses.
  • Income loss and reduced earning capacity.
  • Assistance, care, and lifestyle support costs.

Explore Public Place Claims

Recreational Compensation Claims

We help Queenslanders who experience incidents during recreational, sporting, or leisure activities. Whether it occurs at a gym, sporting event, theme park, or tourism venue, our team ensures your rights and entitlements are properly considered under Queensland’s compensation laws.

What we cover

  • Sporting and fitness activity incidents, including gym or training environments.
  • Adventure and tourism-related experiences, such as diving, boating, or guided tours.
  • Theme park, recreational facility, and organised event safety issues.

Typical entitlements include

  • Medical and rehabilitation expenses.
  • Loss of income or reduced earning capacity.
  • Assistance and support costs related to recovery.

Explore Recreational Claims

Why Our Experience Matters

  • Decades of experience across Queensland’s compensation system
  • Access to trusted independent medical and industry specialists
  • Evidence-based strategies that achieve fair outcomes
  • In-depth understanding of insurer processes and timeframes
  • Comprehensive preparation for negotiation or court resolution
Get a Free Case Review

Why Carter Capner Law

The difference experience makes

When your future is on the line, choosing the right legal partner can make all the difference to your outcome.

01

Proven Track Record

Strong results come from thorough preparation. We gather the right evidence early, test every assumption, and negotiate hard to achieve fair outcomes. Each case is planned and reviewed by senior lawyers, ensuring accuracy, efficiency, and complete transparency at every step.

02

80+ Years of Experience

Since 1944, we’ve been standing up for injured Queenslanders. Decades of experience have taught us not just the law, but how insurers think and how compensation systems evolve. That insight allows us to anticipate challenges, streamline claims, and craft strategies that work in Queensland’s unique legal landscape – always backed by genuine human care.

03

No Win, No Fee

ou won’t pay our legal fees unless your case succeeds.* From the outset, we explain how costs work, what’s covered, and when fees apply. You’ll receive clear, written updates throughout – so you can focus on recovery, not expenses.

04

Personal Attention

You’ll have a dedicated lawyer and case manager who know your story and stay in touch at every key stage. We communicate in plain English – by phone, email, or video – ensuring you always feel informed, supported, and confident about what comes next.

05

Queensland-Wide

We represent clients across Brisbane and regional Queensland through flexible virtual or in-person consultations. Our network of local assessors and medical experts ensures distance never slows your claim – wherever you live, we’re ready to help.

06

Where Experience Counts

We fight for what’s fair – negotiating firmly and litigating when needed to protect your long-term interests. Every decision is grounded in evidence and strategy, ensuring results that last, not just quick fixes.

Our Core

Mission, Vision & Values

These principles define how we work - from the way we listen and communicate to the care, diligence, and commitment we bring to every claim.

Our Mission

To provide exceptional, accessible legal services that help Queenslanders move forward with clarity, fairness, and long-term security.

How we deliver
  • Clear, step-by-step guidance — no jargon and realistic expectations
  • Evidence-based preparation with trusted specialists and accurate valuation
  • Transparent fee structures and proactive, plain-English communication
  • Negotiation first, with litigation pursued only when fairness requires it

Our Vision

To be Queensland’s most trusted compensation law firm — recognised for clarity, results, and genuine care that continues well beyond resolution.

What this looks like
  • A seamless, transparent experience from first contact to outcome
  • Consistent, high-quality results across every compensation area
  • Holistic recovery support with rehabilitation and return-to-work pathways
  • Continuous improvement through client feedback, learning, and technology

Our Values

Integrity

We act with honesty, uphold ethical standards, and remain transparent in every decision we make.

Excellence

We pursue the highest professional standards through meticulous preparation, accuracy, and attention to detail.

Compassion

We recognise the people behind every matter — listening, supporting, and guiding with empathy and respect.

Tenacity

We prepare thoroughly, advocate fearlessly, and stay the course until a fair and just outcome is achieved.

Clarity

We communicate in plain English and ensure clients understand each stage of the process with confidence.

Accountability

We take ownership of our work, measure outcomes, and continuously improve through feedback and reflection.

Our Commitment to You

The practical ways we live our values - guiding how we work, communicate, and deliver results every day.

Client Care Charter

We’re dedicated to making your experience clear, structured, and supportive. From the first conversation, you’ll know who’s managing your case, how to reach them, and what to expect at each stage.

  • Named contacts: a dedicated lawyer and case manager who know your matter
  • Regular updates: scheduled checkpoints with explanations for every milestone
  • Document clarity: concise summaries outlining key decisions and next steps
  • Accessibility: contactable via phone, email, or Teams — with flexible scheduling

Quality & Compliance

We align every process with recognised best practice – from intake and evidence management to peer review and final resolution. This ensures every matter is handled with accuracy, accountability, and care.

  • Evidence discipline: all medical, vocational, and economic reports are tracked and version-controlled
  • Peer review: liability and valuation assumptions are independently reviewed before negotiation
  • Decision records: settlement rationales are documented against your stated objectives
  • Continuous improvement: post-matter reviews drive training updates and process refinement

Training, Technology & Innovation

We continually invest in our people and systems to ensure efficiency, accuracy, and a seamless experience for clients. From data security to digital matter management, innovation underpins every part of our service.

  • Ongoing training: regular internal sessions on law, procedure, and client service
  • Smart technology: integrated platforms for secure communication and file management
  • Efficiency focus: automated workflows that reduce delay and duplication
  • Future readiness: continual improvement through feedback and digital innovation

Take the next step with confidence

Speak with our team for a free, no-obligation review of your situation. Learn how our experience and preparation can help you achieve a fair outcome under Queensland’s compensation laws.

Start your free claim check Contact our team